Refund policy
Returns
We accept returns only for damaged or incorrect items within 7 days of delivery.
To start a return, please contact us at:
thegiftedprintsstudio@gmail.com
If your return is approved, we will provide:
- A return shipping label
- Instructions on how to send your item back
Items sent without requesting a return first will not be accepted.
Damages & Issues
Please inspect your order upon delivery.
If your item is:
- Damaged
- Defective
- Incorrect
Contact us immediately so we can resolve the issue as quickly as possible.
Non-Returnable Items
We do not accept returns for:
- Custom or personalized products
- Sale items
- Gift cards
- Perishable goods (food, flowers, plants)
- Personal care items (e.g., beauty products)
- Flammable liquids or gases
If you’re unsure about your item, feel free to contact us before purchasing.
Exchanges
We only replace items if they are defective or incorrect.
Please contact us to arrange an exchange.
Refunds
Once we receive and inspect your return, we will notify you if your refund is approved.
If approved:
- Refunds are issued as store credit (gift card)
- Processing time may vary depending on your payment provider
📧 Contact Us
For any questions about returns or refunds, contact us at:
thegiftedprintsstudio@gmail.com